AI & Automation
AI & Automation Agency on the Costa Blanca
We're an AI and automation agency on the Costa Blanca. Thijs van den Haak leads the strategy and the Alona Marketing team builds AI workflows, AI agents and internal automation for sales processes, backoffice, data and document handling — cutting time on repetitive work so your team can focus on customers.
Common issues we fix
- Repetitive backoffice work that eats hours every week.
- Sales processes stuck in inboxes and spreadsheets instead of a system.
- Documents, invoices and contracts still handled manually.
- Data scattered across tools, so no one has a full view of the business.
What we do
We design and build AI workflows and AI agents for internal processes: sales operations, backoffice, data enrichment, document handling and reporting. Built on tools like OpenAI, n8n, Make, Zapier, HubSpot, Airtable and Notion, and connected to the systems you already run.
Included in the engagement
- Process discovery: mapping the workflows worth automating.
- AI workflow design and prompt engineering.
- Integration with your CRM, ERP, data warehouse or backoffice tools.
- Custom AI agents for internal tasks (research, drafting, data enrichment, triage).
- Dashboards and internal reporting.
- Documentation and team training so automations stay usable.
- Ongoing optimisation as your processes evolve.
How we work
- 1Discover
We map the workflows where AI and automation genuinely save time or money — and ignore the ones where they don't.
- 2Design
A clear architecture for the automations and AI agents, connected to the tools you already use.
- 3Build
Development, prompt engineering and integration by our team in a working environment, not a prototype.
- 4Operate
We monitor, adjust and extend the automations as your processes and volumes change.
Who this is for
Established businesses with real internal volume — service firms, e-commerce brands, real-estate operators, hospitality groups and B2B companies where operations, sales support and reporting eat serious time every week.
Why Thijs and Alona Marketing
AI without a business case burns budget. Thijs van den Haak brings 15+ years of experience choosing where automation actually pays off, and the Alona Marketing team builds and maintains it from Jávea and Eindhoven so it doesn't stall after the launch.
Combine AI & Automation with
Automation compounds fastest when it lives next to your marketing and customer data.
Frequently asked questions
Is this the same as marketing automation?+
No. Marketing automation is about lead nurturing, CRM flows and channels like email, SMS or WhatsApp. This programme is about AI workflows and internal automation — sales operations, backoffice, data and documents. Marketing automation is handled separately.
Which tools do you build on?+
Mostly OpenAI, n8n, Make, Zapier, HubSpot, Airtable and Notion. We pick the stack based on your existing tools and your internal capacity to maintain them.
Do we need a technical team to work with you?+
No. We build, document and train your team so the automations stay usable without a developer in-house.
How do you keep our data safe?+
We build on tools that fit your existing security posture, prefer EU data regions where relevant, and set clear boundaries on what data flows into AI models.
Where do you see the biggest wins?+
Usually in the invisible work: sales admin, quote drafting, invoice handling, data enrichment, internal reporting and repetitive customer-service triage.
Ready to give your team hours back every week?
Book a free 20-minute call. We'll map the internal workflows where AI and automation will actually pay off — and the ones where they won't.
Free 20-Minute Growth Call